Professional IT Services for Far North Businesses
From emergency fixes to future-ready systems – expert IT support that prepares your business for tomorrow’s opportunities
IT Support and Problem Solving
When technology fails your business
What’s broken?
- Email & Communication (Microsoft 365, Google Workspace, Teams, Zoom)
- Accounting & Business Apps (Xero, MYOB, Zoho not syncing or accessible)
- Website & Online Systems (Site down, bookings failing, payments broken)
- Network & Connectivity (WiFi down, can’t access files, internet issues)
- POS & Payment Systems (Can’t process sales, EFTPOS problems)
- Something else entirely (We work with most business technology)
Who It’s Perfect For
- Immediate emergencies – revenue is stopping right now
- Tired of one-size-fits-all solutions – your business is unique
- Want someone who knows your actual systems – not just generic “computer repair”
- Need honest advice – repair this or time to upgrade to modern systems?
- Sick of recurring problems – same issue keeps happening with band-aid fixes
- Ready for the complete picture – not just IT fixes, but websites and automation too
What you can expect
- Quick diagnosis – what’s actually broken vs what you’re seeing
- Immediate fix – get you back to business as fast as possible
- Root cause analysis – why it happened and how to prevent it
- Future-proofing advice – when repairs make sense vs upgrades
- Plain English explanations – no confusing technical jargon
What happens next?
While fixing your immediate problem, we assess your overall setup and often spot simple improvements that prevent the same issues from happening again or automation opportunities that could make your life easier.
Professional System Upgrades
Transform from Basic to Business Grade
What Needs Upgrading?
- Email & Collaboration (Still using Xtra or basic Gmail? Ready for Microsoft 365 or Google Workspace?)
- Accounting Integration (Manually entering data between Xero and other systems?)
- Website & Online Presence (Outdated site that doesn’t work on mobile?)
- Network & Security Network & Security (Home-grade router running your business?)
- Everything feels disconnected (Systems that don’t talk to each other?)
Who It’s Perfect For
- Growing businesses outgrowing their startup setup
- Tired of manual workarounds – copying data between systems
- Ready to invest properly – want business-grade solutions that last
- Planning for growth – need systems that can scale with you
- Want it done right – not just cheap, but reliable and professional
- Sick of technology headaches – want systems that just work
What you can expect
- Complete system assessment – what you have vs what you actually need
- Business-grade solutions – Microsoft 365, Google Workspace, professional networks
- Proper integration – your website talks to your accounting, files sync properly
- Future-ready infrastructure – systems designed to grow with your business
- Ongoing support – we’re here when you need help
What happens next?
Once your professional foundation is solid, most businesses discover opportunities to automate routine tasks – things like lead generation from your website, scheduled social media posting, automated invoice processing, or customer follow-ups. We’ll show you what’s possible when your systems actually work together
Automation & Efficiency Solutions
Your Competitive Edge – Work Smarter, Not Harder
What’s eating your time?
Tell us what you’re tired of doing manually
- Lead Generation (Manually finding prospects and following up?)
- Social Media Management (Spending hours creating and posting content?)
- Repetitive Admin Tasks (Same processes over and over, prone to mistakes?)
- Invoice Processing (Copying data between systems, chasing payments?)
- Appointment Scheduling (Back-and-forth emails trying to find a time?)
- Customer Follow-ups (Forgetting to chase quotes or check in with clients?)
Who It’s Perfect For
- Forward-thinking businesses ready to gain an edge over competitors
- Overwhelmed by admin work – want to focus on customers, not paperwork
- Growing fast – can’t hire staff quick enough to handle the workload
- Want competitive advantage – doing things competitors can’t match
- Ready to invest in efficiency – understand automation pays for itself
What you can expect
- Process analysis – identify your biggest time-wasters and bottlenecks
- Custom automation setup – tailored to your specific business workflows
- AI-powered solutions – smart systems that learn and improve over time
- Ongoing optimisation – we monitor and refine to maximise your savings
- Measurable results – track time saved and revenue generated
Real Examples That Work
Tourism business: Automated booking confirmations save 8 hours/week.
Professional services: Smart client onboarding reduced admin by 12 hours/week
Medical clinic: Patient reminder system reduced no-shows by 30%.
Charitable trust: Automated donor communications increased engagement 50%.
Why Choose True North for Your IT Journey?
Complete Journey Support
We don’t just fix problems
Guide your technology evolution
Long term partnership approach
Proven Track Record
8+ years supporting Far North businesses
25+ years technical expertise in the IT industry
Understanding of rural challenges
Future Ready Approach
Technology choices to prepare you for what’s coming
Early adoption of business automation
Guidance on emerging technologies
True North IT has been our technology partner for 7 years
Ready to Get Started?
Every business is different. We’ll help you identify the right starting point and create a plan that makes sense for your situation and budget.
IT Support – Break / Fix
022 0868 462
For IT problems that need immediate attention
Strategic Consultation
info@truenorthit.co.nz
Let’s discuss your technology goals and next steps